Introduction:
In the ever-evolving landscape of work, the concept of remote work, especially for Quality Analysts, has gained significant prominence. SPECTRAFORCE, a renowned player in the industry, is offering exciting opportunities for both freshers and experienced individuals in the role of Quality Analyst. This article delves into the key aspects of these positions, providing insights into the job description, responsibilities, required skills, and an enticing array of benefits and perks.
Company |
SPECTRAFORCE |
Post Name |
Quality Analyst |
Location |
Remote |
Work Mode |
Work From Home Job |
Categories |
Private |
Experience |
Fresher |
Salary |
INR 3.5 to 4.75 Lacs P.A |
Name of The Post:
Quality Analyst at SPECTRAFORCE
Job Description:
Candidates aspiring to join SPECTRAFORCE as Quality Analysts
must possess excellent verbal and written communication skills. Being willing
to work night shifts (non-rotational) is a prerequisite for this role. The key
responsibilities include:
Good to have experience as a Quality Analyst/Quality
Auditor/Call Auditor.
Ability to seamlessly manage conflicts.
Basic understanding of BPI tools (Pareto, etc.).
Proficiency in MS Excel.
Self-motivator with a positive attitude.
Flexibility and adaptability.
Ability to perform with minimum supervision.
Excellent communication and interpersonal skills.
Role and Industry Type:
Role: Quality Assurance - Other.
Industry Type: Recruitment / Staffing.
Department: Quality Assurance.
Employment Type: Full Time, Permanent.
Role Category: Quality Assurance - Other.
Key Skills Required:
Candidates with the following skills are preferred:
Root Cause Analysis.
Call Audit.
Quality Audit.
Inbound Process.
QC Tools.
Quality Control.
Pareto Analysis.
Voice Process.
Outbound Process.
Quality Analysis.
Call Monitoring.
Inbound Voice Process.
Call Quality.
Quality Improvement.
BPO Voice.
Quality Check.
Education/Experience Requirements:
Education:
Graduate from any recognized University. A postgraduate degree is also preferable.
Experience:
0 to 5 years experience for the position of Quality Analyst
Vacancy Details:
The company has not disclosed any particular vacancies. According to the source, a large number of vacancies are available for these positions.
Application Process:
Your resume will be thoroughly reviewed within 14 calendar days from the date of receipt. If your experience aligns with our company's requirements, we will reach out to you for further discussions. In the absence of feedback, please understand that there may not be suitable vacancies at the moment.
Application Link – Click Here |
Selection Process:
The selection process will be based on shortlisting the C.V. then Assessment Tests &Interviews (General rounds and technical rounds) and Documents Verification. For any more information company HR will contact the suitable candidates for further necessary steps.
Salary Details:
Benefits & Perks:
SPECTRAFORCE recognizes the value of its employees and
offers an attractive package of benefits and perks, including:
Free cab facilities.
Monetary awards.
5-year retention bonus.
Referral policy.
Internet reimbursement.
Router UPS reimbursement.
Term life insurance.
Accidental insurance.
COVID insurance (family floater).
Group medical insurance (family floater).
On-call doctor support.
COVID protocols.
Sodexo benefit.
Leave policy.
Leave encashment.
Bank assistance.
New joiners’ approbation reward.
Employee's State Insurance.
Gratuity.
Provident fund.
About The Company:
SPECTRAFORCE Technologies Inc. (Spectra force)
www.spectraforce.com, headquartered in Raleigh, NC, USA is a global IT Services
and Consulting Company with 4 centers worldwide. SPECTRAFORCE offers a powerful
suite of IT and Consulting services allowing companies to embrace the
challenges of meeting and exceeding their IT needs with an aggressive Total
Cost of Ownership. SPECTRAFORCE Technologies (India) Private Ltd., based in
India with three locations - Pune, Hyderabad, and Chandigarh is a wholly owned
subsidiary of SPECTRAFORCE Technologies Inc.
We enable companies to focus on their core business, while
we manage the intricacies of building quality, cost-effective, and on-time IT
solutions. We work closely with a variety of clients ranging from Fortune 1000
to small and midsize companies offering them IT consulting, specialized ITES, and App Development and Maintenance services.
SPECTRAFORCE achieves the above through its various service
offerings backed by a strong Management team with deep IT Delivery experience.
Company Info
Address:
203, P-2, Pentagon Towers, Magarpatta City, HADAPSAR, PUNE,
Maharashtra, India
Conclusion:
For individuals seeking a challenging yet rewarding career
in Quality Assurance, SPECTRAFORCE stands as an ideal choice. The company's
commitment to providing a conducive work environment, coupled with competitive
compensation and an extensive list of benefits, makes it an attractive
destination for both freshers and experienced professionals. Embrace the
opportunity to contribute to quality processes from the comfort of your home
while enjoying a range of perks that foster professional and personal growth.
Apply now and embark on a journey towards a fulfilling career SPECTRAFORCE is
actively seeking individuals with 0-5 years of experience for the position of
Quality Analyst. The role primarily involves remote work, with the hiring
office located in Mohali, Punjab. Successful candidates can expect a
competitive salary ranging from 3.5 to 4.75 Lacs P.A. The work schedule
encompasses 5 days a week, with a fixed Saturday and Sunday off.